This morning , I had to take Himself to the Lab--bloodwork--urinalysis--- and it was snowing --hard!-- We were told to get there around 10am and it would not be as busy as if we went at 7am------ The whole event was difficult!-- The snow in town on the roads was slippery--but, I managed to get there, and dropped himself at the door, and I was hoping to park the car--but--- dropping Himself off, on a snowy sidewalk, was scary-- would he fall??-- As I was sitting there worrying about all this, I noticed a Lady grabbed Himself's arm and helped him into the building----so nice of her--- So, I drove around the block and parked, and ran back to the building, grabbed an elevator, and met Himself upstairs on the 3rd floor--
The whole hallway, outside the Lab, was full of people-all waiting to get their blood work done.--- They all were standing up--some said they had been standing there for over an hour---I knew Himself could not stand up that long-- I saw a few chairs over in a corner , and walked over to them , hoping to get one for Himself-- On the top chair was a sign saying, "Do not remove chairs"--I took one anyway--and he sat on it-- Everyone else was standing-- Isn't that so silly?--These people waiting for their Lab work were not young--There should have been seating for everyone.
Anyway, after waiting over an hour, Himself finally was told he could enter the Lab office--I was ready to go in with him but was told only 6 people could enter , and if I was one of the 6, some person would not be able to enter--So I waited outside-- I heard they were short staffed--Why??? I also heard that they were closing early. Why?-- And I also heard that the waiting in line, was way worse yesterday---- Why?----
It is very hard to take a 93 year old person to a Lab like this-- --- #1.--He is very slow-- #2, He is not steady on his feet--- #3 He is not able to stand up for so long--so why are there not chairs provided? #4.-- Why is this Blood Lab so short staffed?-- Why do they not have more staff?--
This was not a good experience--- at all! --I watched as many people who had been standing in line for so long, finally "gave up the ship" and left--and there is no other place for blood work in this town--They will have to return and go thru the same thing another day--
I was told that one could book an appointment online--but, even that was shut down--I was told that because they were so short staffed, they were unable to handle the online appointments--
We got it done--but---- It was certainly not a "people friendly " experience--I hope that we never have to go back!