Our city has a "grocery service"--They say for seniors--(who ever that is)-
-When this Pandemic began, many moons ago-- I called and asked about this service. Could I get it?-- I was terrified at that time to venture out of our house! -
- The Lady on the phone (who I knew by the way) -- was not nice-- said that I did not qualify--- I immediately told her my age which made me a senior---
"But", she said, "you have children in town who can help yu!"-----Like----- "They all have jobs--their own life--and they definitely will not shop for me unless I was on my death bed"-----I told her! -
-"Well, it doesn't matter", she replied, "There are many more seniors who need this service much more than you!"--- (And why should it not be good for me?)
So, I bought masks-- bought hand sanitizer by the gallon, and ventured out to shop, knowing that if I got the virus, I would bring it home to my 93 yr old husband, who would never survive it!----Crazy!--- I always believed that if a service is offered for one person, it should be offered for all! ---
I remember when you wrote about this when you had called. Is it possible if you call again that you could get someone else on the phone? I was outraged about then and I am now too. You have a 93yr old husband who needs be protected and you are his 24/7 carer. That doesn't leave a lot of time for groceries. It's not really safe to leave him alone and it's not really safe for him to go with you to the shops (or to sit in the car on his own). I bet others will come up with other reasons why they should allow you to have this service that you have every right to receive. Toughing it out as you have is admirable but you've got to think of Himself and really present a good case that he shouldn't be left alone nor taken with you.
ReplyDeleteI have no family within 15,000 miles of here and I'd had to solely rely on friends because I'd hate to bother them. Luckily stores here offer online shopping and delivery. One of them I can drive to the store and they'll put the groceries I've purchased in the back of the car for me. I find when I do go out to shop I spend more than I should and I linger in aisles looking at stuff because it's someplace different and I get tired of my same "4 walls" after a week or two.
You deserve to be treated better. And to be strong and speak up for yourself. That woman sounds like she's making up rules that don't exist just to make herself feel good. That's not right!
We all are in this together. You must be doing things the right ways since you haven't had health problems (as in Covid). Keep it up! Happy Wednesday.
ReplyDeleteOh my goodness! I am shocked @ the answers that woman gave you when you called about the grocery service. Sheesh! Just shaking my head.
ReplyDeleteI would find that particularly nervy of her to respond that you have children in town who could help you. YIKES! You are right! They have their jobs, their lives!
Have to agree w/FlitterbyG . . . it is outrageous that you, as DH’s 24/7 carer, wouldn’t be eligible. Some people just do not think with their brains, and she certainly wasn’t using her heart, either.
And what happens if your car should have a breakdown and Himself AND little Lopez are with you. What a disaster!
And even if YOU go by yourself, what if something happened to YOU?
I agree, again, w/FlitterbyG, it may be worth while to see if you can talk to someone else. That woman's reasoning makes no sense @ all.
hugs
barb
1crazydog
Add me to those saying that woman's response was so inappropriate, and it sounds as if it was a personal judgment because she knows you (and perhaps woke up on the wrong side of the bed that morning) and not something that she would have said if it were a stranger who'd called. I would try again, and if that woman is still the gatekeeper, ask to speak to her supervisor, who hopefully can review your situation in a more objective manner. There are specific criteria for this type of service and I'm guessing having adult children in the area is not one of them! Those of us who have "known" you for many years know that sometimes you would accept that kind of response at the outset, but when you revisit the situation, you take action. It's obvious that this has been simmering in the back of your mind all this time, so pick up the phone and give it another try. You can do this!
ReplyDeleteAs another option, do your grocery stores offer pick-up? The grocery stores in our area let us place the order online and then swing by to pick it up. Just a thought.
Seems awfully insensitive, what that lady said to you. Guess small towns can cut either way... sometimes better for helping out, sometimes more judgmental!
ReplyDeleteHope you get some relief, because in my book, you do deserve some extra accomodation!
Oh my! I can't find anything nice to say about that rude lady. (((HUGS)))
ReplyDeleteOh My! I shop on line which means I can bring up the store on the computer and then if I want bananas the picture comes up of regular bananas with a price also organic bananas with a price. If I only want 3 bananas there is a little space where I can put 'just 3' Bread? It pictures dozens of diferent types so I find the one I want and click how many. So very simple. Order is all done in less than and hour. They gather it all up and when I get there I call thm and they come out to my car and put it in. I would call again and ask to speak to the manager this time. That lady must have been in a very bad mood that day. Not what I would call good customer relations.
ReplyDeleteIsn't it frustrating that some person gets to decide if you get the "senior" help or not. That seems all kinds of wrong! I'm glad you went to the nicer store - you deserve it!
ReplyDeleteThat rude gal sure needed some customer training. I order delivery from Wal Mart, and there is a tip involved, and you have to order at least $35 of stuff. It is for anyone. I have no car, but son and daughter in law order there for the pick up service. Been doing it from before the pandemic already. I guess the stores make odd rules to suit themselves. Was the service going to be free, is that it? Usually you pay for it, somewhere down the line. I’d call again, for a Senior, it is a hardship.
ReplyDeleteI can't believe it. She should be replaced. Just because you have kids in town has nothing to do with it. They have their own lives, own families and jobs to go to. I personally like to go shopping and pick out my own stuff. When I drive in the lot, a lot of stores have parking spots for people coming to pick up their orders. I know Walmart, Loblaws and Metro have it and not sure who else but lots do. I would speak to her manager as you do not deserve that attitude/lack of service. And here so many that offer it do so for anybody not just seniors. It would be great if you could get delivery especially with the weather this winter.
ReplyDeleteLynda, I'd call again and if that same person answers, I'd ask to speak to a manager. It seems you should be able to use the grocery delivery service as you are a senior.
ReplyDeleteDo any of your stores have the pick up service where you select items on line. Store employees do your shopping and you park outside and your order is brought to the car.
Stay warm and safe. Stay STRONG!
Lynda, I'm so sorry you have it that way. We have a Kroger just down the street that delivers, and a Walmart too. I don't typically choose to have them deliver because of the fee and the fact that I like to pick out my own stuff, but we have it. I had assumed everyone did. Most people at the stores don't wear masks AT ALL. I do.
ReplyDeleteWhat?? I say she was wrong to talk to you like that. But, you have done a good job keeping yourself and himself safe and I applaud you.
ReplyDeleteWhat everyone above said, ditto.
ReplyDeleteOh my, that's horrible! She;s not following the rule and making her own and that is wrong.
ReplyDeleteI take care of my elderly mom and won't let her go into the stores again. I feel bad because last summer I let her go into places again and now back to not. I'm like you and pick certain stores to go in. Our small Walmart market is great no many people, but the Super Walmart is nuts so many without masks. I avoid that one if I can.
Keep being safe and doing you.
HI, I just finished reading your last few Blogs. Their are crazy people out their that know someone will read thier emails and believe what they wrote,Just scroll by and DELETE. Its a shame they prey on people emotions and we fall for it.Just scroll by and Delete, Have a good day it will get better.
ReplyDeleteAs long as you are in the age group, what she says is irrelevant.
ReplyDeleteI'd call and order thru this service if I were you.